Our service promise
We for our customers
Are you looking for competitive laser systems for individual requirements?
With Marking laser from Großmann is the right choice for you.
As a German manufacturer of fiber lasers, UV lasers and CO2 lasers with galvo technology, we offer you innovative solutions for a wide range of applications.
Our marking lasers are characterized by their precision, reliability and efficiency.
Whether you want to make high-precision laser markings on metal, plastic or other materials, our laser systems deliver first-class results.
Unlimited support
Our comprehensive service not only includes the provision of high-quality Laser systemsbut also comprehensive customer service, before and after the purchase!
As experts for marking lasers, we are always available to help you with any questions or problems you may have.
With our unlimited support promise by phone, e-mail or remote maintenance, we guarantee a fast and effective solution. Regardless of whether it's a matter of familiarizing yourself with the software, troubleshooting or other issues. We are there for you.
Advice before purchase & application test
We know that choosing the right Laser marking system and integration into your production environment is an important decision. That's why we offer you a personal consultation before you buy to understand your specific requirements and offer you the optimum solution.
Another important service that we offer you are customer-oriented Application test.
We want to ensure that the laser system you choose perfectly matches your requirements. We carry out extensive tests to determine the optimum configuration for your specific application. So you can be sure that you will achieve the best possible result.
Maintenance, spare parts and repair
Despite the highest quality standards, it can happen that a component fails or does not work as it should.
Annoying - but not a problem. We strive to carry out every repair as quickly, efficiently and cost-effectively as possible.
As Laser system manufacturer all components are always in stock and usually ready for immediate call-off in the event of damage.
If, contrary to expectations, it should take longer, we will provide comparable replacement devices on request so that your production processes are not disrupted.
We are also happy to carry out all necessary maintenance and servicing work to maximize the service life of our appliances.
Many years of experience with marking lasers
You can rely on our many years of experience and technical expertise.
With us, you will not only find first-class products, but also first-class service.
Contact us today to find out more about our laser systems and services.
We look forward to helping you select the ideal laser system for your requirements.
5.0 18 reviews
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kay A ★★★★★ one month ago
Everything is great, perfect price/performance ratio, super purchase advice and the service is TOP! ... More Within 3 days a small problem was solved on site and I can really only recommend it! -
Daniel Dierkes ★★★★★ 4 months ago
I am completely satisfied Top advice and great customer support, all my questions and wishes ... More Sebastian and his team did a great job, Sebastian was on site twice and on the same day, unfortunately you don't find such top customer support everywhere, I can only recommend it, keep it up, greetings from Hamm, the myGreta team. -
Trafik Förster ★★★★★ one year ago
First-class service and perfect advice, my 30W Mopa fiber laser works wonderfully. My ... More Initial questions were gladly answered via Whatsapp or remote maintenance.I am glad to have bought from you.please keep up the good work :)Best regards from Austria. -
Sven Pieper ★★★★★ one year ago
Nice and good service! I was very satisfied from the consultation to the purchase, anytime! ... More again -
Rob Lindemans ★★★★★ one year ago
In my search for a good fiber laser, I came across Sebastian's site. ... More I bought the laser after receiving very good information. After I picked up the laser, it turned out that I had a lot of questions when I got home, I must say that I had no problems and even received extra training from teams.A small malfunction was even professionally fixed at my home in Nootdorp (NL 350 kilometers away).The site says that good service is provided, I find the service much better than good, TOP service!!!Very satisfied with the laser and the very good and above all friendly staff.... THANK YOU -
Tobias Koller ★★★★★ one year ago
Many thanks for your great help! As a technically untalented person, I can only thank you for your patience. ... More and the strong customer service! Our products are now running great and our customers are also very satisfied!!!